Last Updated: 2026/02/07
Crown Holidays is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard personal information when you use our website or services.
1. Information We Collect
1.1 Personal Information
- Full name
- Email address
- Phone number
- Passport details (for booking purposes)
- Payment and billing information
- Travel preferences
1.2 Non-Personal Information
Browser type, device information, IP address, and website usage data may be collected for analytics and performance improvement.
2. How We Use Your Information
- To process travel bookings
- To communicate booking confirmations and updates
- To provide customer support
- To improve services and website performance
- To send promotional offers with user consent
3. Information Sharing
Customer information may be shared with hotels, airlines, transportation providers,and government authorities when legally required. We do not sell or rent personal information to third parties.
4. Payment Security
We use secure payment gateways and do not store sensitive card details on our servers. All transactions are processed through trusted third-party providers.
5. Cookies Policy
Our website may use cookies to enhance user experience, analyze traffic,and store user preferences. Users can manage cookies via browser settings.
6. Data Protection
Appropriate technical and organizational security measures are implemented to protect personal data. However, no online transmission is fully secure.
7. Third-Party Links
Our website may contain links to external websites. Crown Holidays is not responsible for their privacy practices.
8. Data Retention
Personal data is retained only as long as necessary for booking, legal, and operational requirements.
9. User Rights
Users may request access, correction, or deletion of personal data by contacting us directly, subject to legal obligations.
10. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 without parental or guardian consent.
11. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page.
12. Contact Details
Crown Holidays
Website: https://www.crownholidays.com.np
Email: admin@crownholidays.com.np
Phone: +977-9818520902